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Chapters 1 to 8
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Chapter One
Chapter Two
Chapter Three
Chapter Four
Chapter Five
Chapter Six
Chapter Seven
Chapter Eight
Chapters 9 to AA
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Chapter Nine
Chapter Ten
Chapter Eleven
Chapter Twelve
Chapter Thirteen
Chapter Fourteen
Chapter Fifteen
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Chapter Three
Chapter Three: Analysis Phase — Learning Objectives
Identify the kinds of needs that must be considered in developing training activities and how to go about determining those needs for an organization.
Explain the importance of data collection and the benefits and drawbacks of specific data collection methods.
Describe strategies for gaining information from clients and presenting results of your analysis to clients.
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